Privacy Policy

Welcome to AltyrLabs. We are committed to providing a reliable and transparent purchasing experience. This Refund and Returns Policy explains the terms governing returns, replacements, and refunds for products purchased through our website.

By placing an order with AltyrLabs, you acknowledge and agree to the terms outlined below.

1. Eligibility for Returns

Returns may be accepted only for items that arrive damaged, defective, or incorrect. To be eligible, you must notify us within 7 days of delivery and provide your order number along with photographs or other evidence of the issue.

2. Non-Returnable Items

For quality assurance and safety reasons, products that have been opened, used, improperly stored, or returned without prior authorization are not eligible for return or refund.

3. Return Authorization

Please contact our support team before sending any item back. Unauthorized returns may not be accepted or processed.

4. Refunds

Once an approved return is received and inspected, we will notify you of the outcome. If approved, a refund will be issued to the original payment method within a reasonable processing period, subject to your payment provider’s policies.

5. Replacements

Where appropriate, we may offer a replacement product instead of a refund. Replacement shipments are subject to product availability.

6. Shipping Costs

Original shipping charges are generally non-refundable unless the return is the result of our error or a verified product defect.

7. Policy Updates

We may update this Refund and Returns Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

8. Contact Us

If you have any questions regarding returns or refunds, please contact us:

AltyrLabs
Email: info@altyrlabs.com
Website: https://altyrlabs.com